Frequently Asked Questions

SHIPPING 

Free within Australia.

International shipping will incur a $15.00 delivery fee (for rolled prints and gift shop products only).  All other international deliveries require further shipping costs.  Any requests for international delivery are dealt with directly by Jess Hadden to ensure the most secure and efficient delivery service is used.

**Our deliveries are fully insured for your extra peace of mind.**

HOW LONG LONG WILL MY ORDER TAKE?

From the date of payment you can expect your order to be dispatched within 10 business days. If your order has been placed during peak periods or material shortages and there happens to be a delay you will be contacted with a revised date of delivery.

RETURN POLICY 

This is dealt with on a case by case basis, please contact us if you are not entirely happy with your order.

IMAGE DIMENSIONS

Any dimensions stated in the product description refer to the size of the actual image and do not take into account the extra width and height added by framing or borders.

LIMITED RUN ARTWORK

Artwork that is limited run will feature a production amount and item number along with an image title and signature by Jess Hadden.

ROLLED PRINTS

The photographic image printed on your paper of choice, smooth fine art or metallic photographic paper.  Includes a white border (3 inches) around the image.

The print is rolled and shipped in a tube.

**This option is the most economical for postage and shipping internationally.**

FRAMED PRINTS

The photographic print, with the white border, is framed behind non-reflective glass, in your choice of frame: white, black, jarrah or beech.  

Classic and timeless.

DEEP SET FRAMED PRINTS

These frames add depth to your walls with the premium art print, matboard and glass set back approximately 25mm. Colours available online for easy ordering: Black, White, Cappuccino (Natural), and Chocolate. Other colours available in store.

CANVAS PRINTS

Take on a dimension of sophistication lending a stylish elegance to any room. All images are inspected by experienced technicians and optimised for output on your chosen media. All premium grade canvases are finished with three coats of satin U.V. archival spray to preserve your image for scuffing and airborne pollutants. When required these canvases can be cleaned with a damp cloth.

CANVAS PRINT WITH PROFILE FRAME

Our profile frames are available to finish your premium canvas print. Your canvas is framed with an elegant and stylish surround. 

Available in standard black, white, beech or Chocolate.

ALUMALLUX -  HIGH GLOSS METAL 

(Pronounced a-loo-ma-lux) is a high gloss finish metal print. Your print is pressed directly into aluminium, which allows for a scratch resistant, light weight, water proof product. Your images will pack a punch with colour remaining vivid and details staying clear & crisp.

ACRYLIC 

Giving your image a 3D floating effect when hanging from the wall, wow people with our facemount acrylics. Supplied with a u-channel for easy hanging and fronted with 6mm acrylic, these are the perfect option if you are looking for something just a little different. Available in a variety of sizes, they provide an excellent gift when you're not sure of the personal taste of your recipient.

Protip: bevelled edges equal a softer more subtle finish whilst straight edges equal a sharper more modern finish.

(+61) 488 003 548

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Shop 1 Driftwood Centre, 1 Kennedy St, Exmouth WA 6707