Shipping & Returns
Shipping Policy
Free within Australia.
International shipping will incur a $20.00 delivery fee (for rolled prints and gift shop products only). All other international deliveries require further shipping costs. Any requests for international delivery are dealt with directly by Jess Hadden to ensure the most secure and efficient delivery service is used.
**Our deliveries are fully insured for your extra peace of mind.**
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Please note that we are a custom made to order business.
We have now entered our busiest time of the year, we have updated the expected timeframes below and will try our best to maintain them but delays can happen. Expected shipping times are our best guess only.
We have a limited capacity for Christmas framed orders, we recommend ordering in October to guarantee a pre-Christmas delivery.
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Pick Up In Store
Rolled prints ready for collection within 1-4 weeks
Framed prints ready for collection within 3-6 weeks.
All pick up orders can be collected from Fitzgerald Photo Imaging (Perth).
Please have your order confirmation email or ID ready to present to the staff at Fitzgerald’s.
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Fitzgeralds Photo Imaging: 350 Fitzgerald St, North Perth WA 6006
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Australia
In stock merchandise is ready for dispatch within 1-7 days.
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Rolled prints ready for dispatch within 1-4 weeks.
Framed prints ready for dispatch within 3-6 weeks.
We offer free shipping on rolled and framed artworks within Australia.
Rolled and Framed Artworks will generally be shipped via TNT or Auspost.
Signature is required on delivery. It is important that your shipping address is your day time address.
East Coast Framed orders will be shipped via road and can take an extra 5 days.
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International
In stock merchandise is ready for dispatch within 1-7 days.
​Rolled prints ready for dispatch within 1-4 weeks.
Flat rate shipping fee of $20.00.
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RETURN POLICY
This is dealt with on a case by case basis, please contact us if you are not entirely happy with your order.